My Pipeline Feature is available with every Licence User in LeadX.
Here you can see an overview of all the Leads assigned to you or created by you.
Here you can see your personal Key Performance Indicators (KPI’s)
If you have a Sales Licence (Manager or Professional) this is where you select and update the Leads you are working on.
If you have a Non-Sales Licence (Basic or LITE) this is where you select and view the leads you have created.
As a Manager User you can also view any Child Organisation in your LeadX community and any Team members Pipeline by selecting the Organisation and person from the dropdown menu. Please note you can only view your colleagues Leads & KPI’s, you cannot update a lead unless it is assigned to you. |
The table below explains the KPI's provided in the My Pipeline Feature:
Manager & Professional Users:
KPI | Description For Sales Licences: Manager & Professional |
|---|---|
Revenue, <currency> | Displays the real-time invoiced revenue from the Leads you have won and closed. The Revenue is calculated based on the Lead Value of the Leads that are closed in Won State The Revenue is calculated based on the Lead Value of the Leads that are closed in Won State |
Leads Total | Displays the total number of leads assigned to you, both closed leads and leads in process. |
Hit Rate | Displays the percentage of closed leads only, won vs lost. |
Handshakes | Displays the total number of accepted leads you’ve received from non-sales licences, Basic & LITE. Please note this does not include Sales Licence Users |
Basic & LITE Users:
KPI | Description For Non-Sales Licences: Basic & LITE |
|---|---|
Revenue, <currency> | Displays the real-time invoiced revenue from the Leads you have won and closed. The Revenue is calculated based on the Lead Value of the Leads that are closed in Won State The Revenue is calculated based on the Lead Value of the Leads that are closed in Won State |
Leads Total | Displays the total number of leads you have posted, both closed leads and leads in process. |
Hit Rate | Displays the percentage of closed leads only, won vs lost. |
Handshakes | Displays the total number of Leads you created that have been accepted by your Manager. |
The screen below shows how My Pipeline is displayed in the LeadX Application:
Here you can view and update your leads that are closed and in process.
You can filter the leads by stages for ease of viewing.
Updating a Lead
This can only be done by a Sales Licence User, Manager or Professional. |
To update a Lead and move it through the sales cycle, click on the lead and select update.
Here you can select Next to move the lead on a stage as necessary.
You can see every stage is timed from the moment the Lead is accepted.
Please note once a Lead is saved in its new stage it cannot be moved backwards.
You can click on any desired Lead to view the Lead details and Update Lead
You can only update a lead when it’s assigned to you and have a Professional or Manager Licence
If you are a Basic User then you can only update a lead that is created by you and its in New stage
Here you can also view and update planned events, history and notes which are displayed with each lead.
You can update every Input field accept Company Name and Number.
Simply select Next 
to move the Lead through the sales stages
You can re-assign the Lead to a team member by selecting them from the dropdown box in the Select Team Member field.
Remember to hit save after making your changes.
You can click on any Contact / Company to view the details and Update, if necessary
The right column is contacts. Contacts are automatically created with every lead and put into an alphabetical database.
You can create a contact by selecting create new contact at the top of the page and select company or person.
